How long will it take for me to receive my passport?
For information on processing times, please visit the Department of State website.
Once the application is completed and mailed, we no longer have access to your information. Any questions after the application is submitted, must be directed to the US Department of State. by calling 1-877-487-2778 from 6 a.m. - midnight, Monday through Friday (excluding federal holidays) or visit their Application Status page.
I need my passport in a hurry. Should I pay for expedited processing of my passport application?
Regular passport processing can take 6-8 weeks.
If you are traveling within 14 calendar days, you must make an appointment at the nearest passport agency by calling the National Passport Information Center at 877-487-2778.
If you are traveling within 3-4 weeks, the Department of State strongly recommends that you request and pay for expedited service. For applicable fees, visit the Fee Schedule.
If you are traveling within 2-3 weeks, you must request and pay for expedited service plus two-way overnight delivery service. For applicable fees, visit the Fee Schedule.
Can my passport be delivered to my P.O. Box?
Yes
Can I correct a mistake on my passport application?
Cross through the incorrect information once and write correct information legibly, or complete a new application. Fillable applications are available on the U.S. Department of State’s website.
White-out or corrective tape is not accepted by the U.S. Department of State on a passport application!
Can I use abbreviations for eye and hair color?
No, applicants must spell out blue, black, brown, blonde or bald.
Can I wear a hat or sunglasses on my head for my passport pictures?
No headgear can be worn in passport pictures unless accompanied by a statement from the applicant that it is worn for religious reasons. Eye glasses and sunglasses cannot be worn for your passport photos.
Can I use my current married name rather than include names from previous marriages?
No. A customer using a previous married surname must provide information regarding that marriage. Since the passport application form only has space to list the most recent marriage, the customer must provide a separate Previous Marriage Information Sheet with all ex-spouses’ names, dates and places of birth and reasons for termination of the marriages (typically death, divorce, or annulment).
How do I change my name on my U.S. Passport?
For instructions on how to change your name on your passport, please visit the Change of Name webpage.
How do I renew my passport?
You can renew your passport by mail using Form DS-92. Review our Passport page for complete details on the renewal process.
Do I need my birth certificate to renew my passport?
No. Your old passport, while expired, can still be used as proof of citizenship.
Can I renew my military passport if I am no longer in the military?
No. A military and a tourist/business passport are two different types of passports.
How do I report my Passport as lost or stolen.?
Please contact the U.S. Department of State at 877-487-2778 (TTY 888-874-7793) or by submitting a Form DS-64 Statement Regarding Lost or Stolen Passport. You may also report that passport lost or stolen on the U.S. Department of State’s website.
I found my original passport after I had a new one issued. What do I do with the old one?
If you report a passport lost or stolen, it will be invalidated. Return it to the passport agency at the address located on the DS-64 on the U.S. Department of State’s website.
Where do I apply for a no-fee Passport?
The federal government only issues no-fee passports to individuals traveling abroad in connection with official employment. For more information, call 877-487-2778 or visit U.S. Department of State’s website.